Biography

Call 1.800.966.1380 to contact Don Peppers booking agent, publicist, manager, pr firm, representative and management company for booking Don Peppers speaker appearances, autograph signing, endorsement deals or hiring Don Peppers as a keynote speaker for your next event. Find Don Peppers official website information, speaker fees, booking fees, costs and schedule. If your company wants to build long-term relationships with customers that will generate higher margins, increased customer loyalty and greater customer satisfaction, best-selling author and business visionary Don Peppers can explain how to get the job done - clearly, concisely and without ambiguity.

Don Peppers has delivered keynote addresses, workshops and consulting projects for clients on six continents. Author Martin Mayer, in his book "Whatever Happened on Madison Avenue", called Don's presentation on the future of marketing "brilliant-the most fascinating presentation I have ever witnessed."

Don is the acclaimed co-author, with Martha Rogers, Ph.D., of several highly acclaimed business books on the subject of Customer Relationship Management (CRM). "One to One Future" (1993) coined the phrase 'one to one marketing', and "Enterprise One to One" (1997) showed how CRM strategies and interactive marketing should be applied differently in different business situations.

The "One to One Fieldbook", co-authored with Bob Dorf (former president of Peppers and Rogers Group), was released in January 1999, and is a virtual "practice guide" for CRM implementations. Their fourth book, "One to One Manager", published in October 1999, is the first in a new series of corporate case histories documenting one-to-one strategies and implementation.

Don is a partner at Peppers and Rogers Group, a management consulting firm with offices throughout the United States as well as in Europe, Latin America, and South Africa. Clients include Ford Motor Company, Hewlett-Packard, Wolters-Kluwer, Scottish Power, E-Trade, Oracle, KPMG, BroadVision, Epiphany, Agilent, Novartis, Unilever, and other companies on five continents.

Don is also the author of "Life's a Pitch - Then You Buy", based on his own career as a new business rainmaker for world-class advertising agencies, including Chiat/Day and Lintas: USA. He capped his advertising career as the CEO of Perkins/Butler Direct Marketing, a top-20 US direct-marketing agency. He and Martha were named 1998 Direct Marketers of the Year by Direct Marketing Days in New York.

Prior to marketing and advertising, Don worked as an economist in the oil business and as the director of accounting for a regional airline. He holds a Bachelor's Degree in astronautical engineering from the U.S. Air Force Academy, and a Master's Degree in public affairs from Princeton University's Woodrow Wilson School. He and his wife, Pamela Devenney, formerly a professional photographer and television commercial producer, live in Connecticut with their five children.

PFP Sports & Celebrity Talent PFP is a speakers bureau and booking agency providing Don Peppers speaker, personal appearance and endorsement information. Booking Don Peppers for appearances, as a motivational speaker, keynote speaker, for a fundraising event, grand opening, television or radio commercial, PR campaign or trade show is easy through our agency. For more info, contact Don Peppers through PFP Sports & Celebrity Talent at 1.800.966.1380.